Lloyds Bank Insurance Services

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Lloyds Bank Insurance Services | 0843 850 2100

Lloyds Bank Insurance Contact Telephone Number

If you need to get in touch with Lloyds Bank Insurance Services, you can call 0843 850 2100. But before you do, we advise reading our handy guide. This way you can prepare for the call, or possibly find the answer to your question here.

Lloyds Bank PLC is a British retail and commercial bank with branches across England and Wales. It has traditionally been considered one of the “Big Four” clearing banks. Lloyds Bank is the largest retail bank in Britain and has an extensive network of branches and ATMs in England and Wales. They also offer 24-hour telephone and online banking services. As of 2012, Lloyds Bank had 16 million personal customers and small business accounts.


Lloyds Bank Insurance Services Contact Information

You have several ways of getting in touch with Lloyds Bank Insurance Services. This depends on the type of enquiry and the type of insurance you are enquiring about.

Contact by Telephone

The Lloyds Bank general customer service number is available Monday to Friday, 9 am – 5 pm. You can call this number for all Lloyds Insurance packages whether that is Business Insurance, Personal Insurance, and so forth. Unfortunately, this service is not available on the weekend or during bank holidays. 

Contact Lloyds Bank Insurance customer services on 0843 850 2100.

If you are an existing Lloyds Bank car insurance customers you can call the number at the following times: 

  • Monday to Friday 8 am – 9 pm
  • Saturday and bank holidays 9 am – 5 pm 
  • Sunday 10am – 4pm

On the other hand, existing Lloyds Bank Home Insurance customers can speak to an advisor at:

  • Monday to Friday 8 am – 8 pm 
  • Saturday 8 am – 4 pm 

Meanwhile, existing Lloyds Bank Life Insurance customers Lines are open:

  • Monday to Thursday 8 am – 8 pm 
  • Friday 8 am – 6 pm

The Lloyds Bank Insurance customer services contact number features an automated system. This allows you to choose from a few options such as ‘making a claim’ or ‘getting a quote’ before it connects you to the right department. 

You can call Lloyds Bank to get a quote or continue a quote. You can also add or update home details, change your payment method, cancel your policy or ask a general question about your insurance. There’s no admin fee associated with calling to update your details or change what your insurance covers.

Lloyds Bank Insurance Services Online

You can access a range of services via Lloyd Bank’s website. For example, making a claim and viewing existing insurance packages.

To get a quote online or to find out more information about all the different types of insurance offered by Lloyds Bank, follow this link.

If there is something specific that you want to cover you can follow this link for a list of Lloyd’s different insurances. Select the one you want and then select ‘your cover explained’ to see a breakdown of what it covers.

Visit this page for further help and guidance on Lloyd’s various insurance packages. Meanwhile, you can find useful information in the online FAQ section.

If you wish to make an insurance claim, you can do so online here.

Finally, Lloyds Bank also has an active Twitter account where they will help with any Online Insurance queries 24/7.

Remember not to tweet any personal, account, financial or login information. Lloyds will never ask you for this type of information on Twitter.

Lloyds Banking

Contact by Email

Lloyds Bank does not have a public email address for customers. They suggest you use Lloyds main contact number for help.

You can type questions on the Lloyds help page where you may find a solution. 

You can also use the message service on the Lloyds Banking App to ask any questions 24/7. Select ‘support’ and then ‘message us’.

Contact in-Store

Lloyds Bank has branches all over the UK and their dedicated in-store advisors are able to help with a range of issues. Most of their branches are open 9:30 am to 5 pm, Monday to Friday. You can find the locations of all Lloyd’s branches and their opening times in their store locator.

Contact by Post

Lloyds Bank doesn’t advertise a postal address to customers for general questions. They also advise against sending questions or information by post to their head office. If you need help then you should contact Lloyds via one of the above options.

However, Lloyds do have a postal address for complaints:

Lloyds Bank, Customer Services, BX1 1LT.

Other ways to contact Lloyds Bank

If you wish to make a complaint or provide feedback to Lloyds Bank then you can find the ways to do so here. 

Making a complaint

Lloyds Bank takes complaints seriously. As such, there are a number of ways you can make your voice heard. The best option is to contact Lloyds Bank Insurance services over the phone and state that you wish to make a complaint 0843 850 2100.

Alternatively, you can also complain by filling out an online form. Lloyds will review your complaint and call you back. Note that they deal with complaints in order of urgency and also deal with complaints from vulnerable customers first.

Furthermore, you also have the option to complain by simply sending Lloyds a message via their mobile banking app. Go to ‘support’ and select ‘message us’ but be sure to label the message as a complaint.

Lloyds Bank’s in-store advisors are able to listen to complaints and help you to resolve your dilemma. Go to the branch finder above to find out where your nearest store is.

As a reminder, that you can complain by post: 

Lloyds Bank, Customer Services, BX1 1LT.

You should include their name, address and account details. Lloyds also need to know what has gone wrong, when it happened and how you would like it to be resolved. If you want them to contact you by telephone you should include a contact number.

Another option for making a complaint is by sending an email to the dedicated Lloyds complaints email address: OnlineComplaints@Lloydsbank.co.uk

You should enter the same information as above as if you were sending them a letter by post.

To see how they will handle your complaint as well as other complaints information, visit the Lloyds website

Providing Feedback to Lloyds Bank

Lloyds Bank doesn’t have a dedicated way for you to provide feedback, but there are ways that you get in touch.

Just as with making a complaint, you can provide feedback by calling the Lloyds Bank Insurance services contact number. Then, state that you wish to provide feedback: 0843 850 2100.

Or, you can also use any of the above contact methods to provide feedback on Lloyds services.


Common questions about Lloyds Bank Insurance Services

Before you call Lloyds customer services, you might find the answer to your problem here. 

What Does Lloyds Home Insurance Cover?

Lloyds Home Insurance covers a wide variety of objects from sports equipment and jewellery to lodgers and paintings. Because it’s such a frequent question they have created a detailed list outlining what they do and do not cover and how much money they will cover it with. View this online and browse a variety of Home Insurance packages.

To find out more, you can also contact the Lloyds Bank house insurance contact number: 0345 605 0521.

Does Lloyds Bank have Travel Insurance?

Indeed, Lloyds do offer travel insurance through a third party – AXA Insurance.

The type of insurance you can get is tied to what account you have with Lloyds Bank. Find out what insurance you are entitled to and what that covers online or call the Lloyds Bank Insurance contact number: 0843 850 2100 

How do I claim on my Lloyds travel insurance?

You can make a travel insurance claim by calling the Lloyds Bank Insurance phone number: 0843 850 2100 

Lines are open 8 am – 8 pm Monday to Friday and 9 am – 5 pm Saturday.

How do I claim on Lloyds Home Insurance?

To make a Home Insurance claim you should call the Lloyds Bank Insurance contact number. Do have your policy number ready as well as a list of everything the has been lost, damaged or stolen.

In an emergency, Lloyds has a 24-hour emergency helpline: 0345 3000 170

Call this number to arrange for a tradesperson to make any emergency repairs to:

  • Plumbing, drainage or central heating systems.
  • Gas or electricity supply systems if they fail.
  • Damaged roofing, locks, doors or windows to secure your home.

More information on claiming on your home insurance can be found on the Lloyds website.

How do I cancel my Lloyds Home Insurance?

Lloyds Bank advises customers to call their main insurance contact phone number in order to cancel your policy. This can also be done for travel, personal and life insurance.

Lloyds Home Insurance

Does Lloyds Bank have Mobile Phone Insurance?

Yes, Lloyds offer mobile phone insurance. In fact, this is one of the insurance benefits that come with an added value account with Lloyds. Mobile Phone Insurance is provided by Lifestyle Services Group Limited and underwritten by Assurant General Insurance Limited.

To see what Lloyds mobile insurance covers, visit the Lloyds website

Useful Links:

Lloyds Insurance

Lloyds Business Insurance

Manage Your Policy

And that concludes our guide to contacting Lloyds. We hope you found this guide useful and we have answered your queries. Before you go you might like to check out our guide to Halifax Bank.